NEW ELECTRONIC SERVICES

VIEW BILL OR AMOUNT DUE ONLINE (FREE Service)

You can view your bill online as well as your current amount due. You don’t have to pay online to view your bill online.

Please consider opting out of receiving paper bills to help reduce costs.

3 EASY WAYS TO PAY

PAY ONLINE*

CLICK HERE TO PAY YOUR SEWER BILL ONLINE The first time you will register; after that, payments are 3 easy steps.

– A special note to customers of both Summit Sewer and Summit Water: Both utilities process electronic payments through Payment Service Network (PSN). When you log into PSN, you will have to set up both utilities, using your separate sewer and water account numbers. Please be careful to apply your payment to the correct utility. Because we are separate agencies, we are not able to transfer payments between water and sewer accounts.

PAY BY PHONE*

Call toll-free 877-885-7968. Make sure to have your bill handy to provide your customer account number.

PAY BY MAIL OR BY DROP BOX

The Summit Township Sewer Authority office is located at 8890 Old French Road, Erie PA 16509

Payments may be deposited anytime in the drop box located on the S.E. corner of the Sewer Authority building.

*By paying online or by phone:

We accept Visa, MasterCard, Discover and American Express
A convenience fee of 3.0% (+50¢ if payment is less than $100) will be added to credit/debit card payments
A convenience fee of $1.10 will be added to checking/savings payments
You can pay immediately, schedule a payment or set up Auto-Pay for the amount of your bill. (Auto-pays must be set up online.)
You can print receipts, view past payments, see status of payments, stop Auto-Pay by going online.

We use Payment Service Network to process our payments. PSN has been certified as maintaining the highest level of security as required by the credit card industry.

CUSTOMER SERVICE DURING COVID-19

We will continue to comply with all local and state guidelines for public health and safety during the COVID-19 emergency. We appreciate your patience as compliance may impact our customer services. Please plan ahead and expect delays. We encourage customers to pay electronically or use the drop-box to make no-contact payments. At your request, a receipt can be mailed to you. Be assured that operations staff will continue to respond to sanitary sewer emergencies.

If you are interested in attending a Regular Business Meeting, please check the township website or call the Authority office to find out if the meeting will be virtual or in-person. No matter the format, we will work with you to ensure that you are able to participate.

LOW-INCOME HOUSEHOLD WATER ASSISTANCE PROGRAM (LIHWAP)

Are you or someone you know at risk of losing water service at their home? Help is available for Pennsylvanians who need help with sewer bills.
The Low-Income Household Water Assistance Program (LIHWAP) is a new, temporary assistance program created by the American Rescue Plan Act. LIHWAP can help households that are in emergency situations maintain essential water access. Crisis situations include:
Past-due sewer bills;
Termination of water service; or,
Threat of termination of water service in the next 60 days.
To qualify, applicants must meet income requirements and have a crisis situation with water service. The Summit Township Sewer Authority is a
participating vendor. Learn more about LIHWAP at www.dhs.pa.gov/waterhelp.

Apply for LIHWAP and other public assistance programs online at anytime through www.compass.state.pa.us.

HELP

If you need assistance with paying online, call PSN at 866-917-7368.

If you have questions about the amount of your bill or need service, call the Sewer Authority office at 814-868-4495.

REGULATORY DOCUMENTS

Standard Specifications 2006

Rules and Regs-Complete 2009

Cleanout Detail All Areas

Twp Ordinance 2016-04 Update to Rules and Regs Section 2.4

STSA Rules and Regulations Article XIII adopted 2020 04 30

CONTACT US

To reach us by phone, call (814) 868-4495

To reach us via email, contact Caitlyn Haener-Schwab, Administrative Supervisor at chaener@stsaeco.net

Normal office hours are Monday thru Friday, 8:00am – 4:00pm, excluding holidays.

8890 Old French Road, Erie, PA 16509